Server+ Service and Maintenance
Courses: CET2588c and EEV0700
Office Hours: TBA, in Room 6360
Course Description: This is an advanced course that will address the signal flow, block diagram and discrete component aspects of the desktop microcomputer. Detailed analysis of the CPU, graphic, both monochrome and color boards, controller, serial and parallel ports, disk drives and monitors will be addressed.
Coverage: Students will assemble Pentium computers with CD-ROM drives, sound cards, and network cards; configure the motherboard, BIOS, clock & bus settings, and device drivers; install, configure and optimize Windows 98 and 2000, SCSI adapters and other internal and external SCSI devices; configure and manage system resources in Windows 98 and 2000, including IRQs, DMAs and I/O Addresses; learn diagnostic and advanced hardware troubleshooting skills; install a basic peer-to-peer Local Area Network; research support on the Internet; and basic printer principles and troubleshooting.
Course Skills & Objectives: Students shall learn to assemble and disassemble multimedia computers and troubleshoot all components; install and configure Windows 98 and 2000 Professional; perform advanced maintenance and servicing of computers; develop their troubleshooting skills; learn to use tools and software; download drivers and tech support on the Internet; complete a Technical Notebook.
Textbook: A+ Certification Concepts and Practice, 4th Ed. By Charles J. Brooks ISBN:0-13-114772-2
Required: Toolkit; Anti-static (ESD) wrist strap; 10 diskettes; blank CDR; email account; and 3-Ring Notebook with 8+ dividers and storage for CDROMs and diskettes.
Technical Notebook: Students are required to compile a Technical Notebook containing boot diskettes of MS-DOS and Windows 98/2000; tool list; computers and components data sheets; IRQ, DMA, I/O Address and Memory tables; POST and error codes; BIOS configuration references; CMOS settings; boot disks with MS-DOS utilities and diagnostic software; contact information for manufacturers including websites; troubleshooting and repair methodology charts; and a Glossary.
Grading Scale: Grades are based upon the following: A=90-100% B=80-89% C=70-79% D=60-69% F=59% and below
PSAV Students: Students enrolled in EEV 0700 are required to complete 35 hours of additional computer assignments and exercises in the CET open lab or at an approved alternate location. Assignments shall constitute 5% of the total grade.
Class Grade Computation: The final grade for the class will be based on the following:
II. Grades: College policy for dropping a course is followed: if you do not drop a failing course, you will receive an F instead of a W. To receive an Incomplete instead of an F, a student must (a) have an acceptable excuse; (b) be passing the Course; (c) make written arrangements prior to the Final Exam; and (d) complete the missing work outside of class (an Incomplete does not entitle the Student to re-take the course).
III. Conduct: Students are expected to conduct themselves responsibly and professionally, to participate in lab work and class discussions, complete the Reading Assignments, and assist classmates with acquiring skills.
IV. Electronic Communication: All forms of electronic communication devices must be turned OFF prior to the start of each class. Interruptions caused by cellular telephones or beepers are considered obnoxious and will not be tolerated at all. The first infraction will result in an immediate loss of 10pts = 1 LETTER GRADE. Repeated infractions will result in a meeting with the department chairperson or Dean for the purposes of expulsion from the class.