Network Maintenance & Troubleshooting 2
Course Syllabus

Courses: EEV 0556
Instructor: Prof. Brian Robinson
Email: pcrepairprof@yahoo.com

Office Hours: TBA, in Room 6360
Website: http://pcrepairclass.tripod.com
Department Office:Room 6306
Department Telephone: (305)237-2226

Course Description:This course is a hands-on course designed to provide the student with extensive practical experience of installing, maintaining and repairing microcomputer networks. Emphasis will be on complex heterogenous client/server networks. Students will configure multiple types of network cabling, hubs, network interface cards, and workstations, and network operating systems software and hardware tools will be used and evaluated in class. Preventative maintenance, upgrades, system diagnostics, configuration, power protection, and the management, sharing and optimization of network resources such as drives, printers and output devices will be examined in detail.

Coverage: Students will learn the concepts and terminology of computer networking including: networking paradigms, physical scopes, physical and logical topologies, and the associated engineering aspects of implementing all of these phases of networks. The student will become thoroughly familiar with the ISO OSI model including all layers and their implementation in legacy and modern networks. The student will install and configure network equipment including: network interface cards, UTP cabling, RG-58 cabling, hubs, switches, bridges and routers. The students will learn the structure, function, implementation and configuration of the following protocol suites: IPX/SPX and TCP/IP. Students will learn to:

• Install and Configure Microsoft Windows 2000 Advanced Server and Server 2003
• Install and configure a DHCP, DNS and WINS on Windows 2000 server
• Install and configure Windows 2000 Advanced Server and Server 2003 as a Domain Controller
• Install and configure Routers (Windows 2000 PCs with multiple NICs)
• Install and configure a PXE/TFTP Server (clients boot across the network card; enterprise level solutions)
• Install and configure Terminal Services (remote control the server and remote application server; enterprise level solutions)
• Complete installation and configuration of Novell 4.11 2-user student license server and Windows 98/2000 clients
• Managing the Domain: creation of organization units, groups, users, login scripts, and managing user rights
• Complete installation and configuration of an IBM Token Ring LAN
• Installation and configuration of a Layer 2 IBM Token Ring - to - Ethernet gateway
• Implementing WAN technologies: Installation and configuration of modems and setting up dial-up remote access to a Windows 2000 RAS server and then patching the dial-up client into the Domain (enterprise level solutions)
• Installation and configuration of a Wireless segment of the Domain
• Deploying Windows 2000 Advanced Server in a complex networking infrastructure (setting up multiple servers each with independent roles working together and interfacing multiple Domains; enterprise level solutions)
• Disaster Planning and Recovery: setting up RAID's and backup strategies and using them to recover from a simulated disaster

Course Skills & Objectives: Students shall learn the general concepts of computer networking including the ISO OSI model; how to install and configure network support for MS-DOS, Windows 9x/ME, and Windows NT/2000/XP; perform advanced maintenance and servicing of networked client computers; develop troubleshooting skills; learn to use tools and software; download drivers and obtain tech support on the Internet; complete a Technical Notebook.

Textbooks (required) :
Mastering Windows 2000 Server, 4th Ed. by Mark Minasi, ISBN: 0782140432
Novell's Guide to IntranetWare(R) Networks, by Jeffrey F. Hughes and Blair W. Thomas, ISBN: 0764545167
NOTE: Both of these are out of print, but can be found at places like amazon.com

Required: Toolkit; Anti-static (ESD) wrist strap; 10 diskettes; blank CDR; email account; and 3-Ring Notebook with 8+ dividers and storage for CDROMs and diskettes.

Technical Notebook: Students are required to compile a Technical Notebook containing DOS and Windows boot diskettes; tool list; computers and network hardware data sheets; ISO OSI Model; individual layers concepts; individual layers implementations and specifications; network implementation and installation guidelines; and a Glossary.

Grading Scale: Grades are based upon the following: A=90-100% B=80-89% C=70-79% D=60-69% F=59% and below

PSAV Students: Students enrolled in EEV 0701 are required to complete 35 hours of additional computer assignments and exercises in the Campus Computer Courtyard, the Homestead Workshop, or at an approved alternate location. Assignments shall constitute 5% of the total grade.

Class Grade Computation: The final grade for the class will be based on the following:
ITEM POINTS SCORE
ATTENDANCE:
    3 pts/week X 16 weeks = 48 + 2 free points = Worth up to 50 points
    Pop quiz scores may be included in the attendance grade.
FINAL EXAM Part #1 (Written): Network Concepts and Terminology
    Basic Networking concepts including: Network paradigms, Physical scopes,
    Physical and logical topologies, and the ISO OSI model
Worth 25 pts
FINAL EXAM Part #2 (Practical): Technical Skills
    Installation and configuration of physical layer components, including
      NICs, cables, hubs, switches and simple routers
    Setup a small Client/Server network using Windows 2000 Server and Professional
Worth 25 pts
LAB NOTEBOOK: Extra credit Worth up to 5 pts
EXTRA CREDIT ASSIGNMENT: Report on approved topic. Worth up to 5 pts
TOTAL: 110 pts

Course Policy:
I. Attendance: Lectures and labs contain material which is not contained in the textbook so class attendance is required. Students who miss more than Three (3) classes without prior arrangement with the professor will be dropped one (1) grade letter or may be purged from class.

II. Grades: College policy for dropping a course is followed: if you do not drop a failing course, you will receive an F instead of a W. To receive an Incomplete instead of an F, a student must (a) have an acceptable excuse; (b) be passing the Course; (c) make written arrangements prior to the Final Exam; and (d) complete the missing work outside of class (an Incomplete does not entitle the Student to re-take the course).

III. Conduct: Students are expected to conduct themselves responsibly and professionally, to participate in lab work and class discussions, complete the Reading Assignments, and assist classmates with acquiring skills.

IV. Electronic Communication: All forms of electronic communication devices must be turned OFF prior to the start of each class. Interruptions caused by cellular telephones or beepers are considered obnoxious and will not be tolerated at all. The first infraction will result in an immediate loss of 10pts = 1 LETTER GRADE. Repeated infractions will result in a meeting with the department chairperson or Dean for the purposes of expulsion from the class.